Cirque du Soleil

JOYÀ at VidantaWorld Riviera Maya

From the moment you arrive at the theater deep in the Mayan jungle, it's clear that JOYÀ is so much more than a show—it’s an unforgettable feast for your senses. Located at VidantaWorld Riviera Maya, this spectacle of theatrics, acrobatics, and exquisite dining offers a dazzling immersive experience that will stay with you long after the curtain closes.

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FAQ

To ensure a seamless and enjoyable experience at Jungala Park Hotel, here are some frequently asked questions and their answers:

How long is JOYÀ?

JOYÀ is an 80-minute show with a one-hour dinner and musical prelude. If you buy an experience with dinner, you'll enjoy 2-hours and 20-minutes of entertainment.

Is JOYÀ appropriate for children?

Please note that children ages 3 and up do require tickets. Keep in mind that the show runs for 80 minutes without an intermission and features high-decibel music and flashing lights, making it unsuitable for children under 3 years old.

Is there a vegetarian menu?

Yes, we offer a vegetarian and vegan menu, as well as gluten-free options. Please notify your server of any allergies at the beginning of your experience.

Where is JOYÀ playing?

JOYÀ plays at the Cirque du Soleil Theatre in Riviera Maya, Mexico, which was constructed solely to welcome the show.

What should I do if I have dietary restrictions?

If you have any allergies, please notify your server at the beginning of your experience. Note that we also offer gluten-free, vegan and vegetarian options, along with a kid-friendly menu for you to choose from.

What happens if I arrive late for the performance?

The JOYÀ program starts punctually and at the indicated time. Those who arrive late at the show will be seated when the ushers deem it appropriate to avoid interfering with the show. If you come after your dinner experience starts, we will adjust your meal to the current course of those already seated. Punctuality is essential to enjoy the experiences and the show to the fullest.

Is there transportation to the theater?

Yes, you can purchase transportation online along with your tickets. If you´ve already purchased tickets, you can add transportation by calling our reservation center 1-844-247-7837 (US & Canada), 800-247-7837 (Mexico) or +52-322-176-1421.

What if I purchased a VIP ticket but I don’t drink alcohol?

Don’t worry! If you have purchased a VIP ticket that includes Champagne or alcoholic beverages, we also have a large selection of non-alcoholic beverages for you to choose from.

Where is the theatre located?

The theater is located at VidantaWorld Riviera Maya in Mexico. It is just outside Playa del Carmen and Cancun.