Cirque du Soleil

JOYÀ at VidantaWorld Riviera Maya

From the moment you arrive at the theater deep in the Mayan jungle, it's clear that JOYÀ is so much more than a show—it’s an unforgettable feast for your senses. Located at VidantaWorld Riviera Maya, this spectacle of theatrics, acrobatics, and exquisite dining offers a dazzling immersive experience that will stay with you long after the curtain closes.

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FAQ

To ensure a seamless and enjoyable experience at Jungala Park Hotel, here are some frequently asked questions and their answers:

How long is JOYÀ?

JOYÀ is a 80 minutes show plus a one hour dinner and musical prelude. If you buy an experience including dinner, you will get 2 hours and 20 minutes of entertainment.

Is JOYÀ appropriate for children?

Yes, the whole family will love this spectacle for the senses. Children 3 and up do require tickets. That said, please know that the show lasts 80 minutes and has no intermission. The show also features high-decibel music and flashing lights, and therefore is not recommended for children under 3 years old.

Is there a vegetarian menu?

Yes, we have a vegetarian and vegan menu. If you have any allergies, please notify your server at the beginning of your experience. We also offer gluten-free foods.

Where is JOYÀ playing?

JOYÀ plays at the Cirque du Soleil Theatre in Riviera Maya, Mexico which was constructed solely to welcome the show.

What should I do if I have dietary restrictions?

If you have any allergies, please notify your server at the beginning of your experience. Note that we also offer gluten-free, vegan, vegetarian options and have a kid-friendly menu for you to choose from.

What happens if I arrive late for the performance?

The JOYÀ program starts punctually and at the indicated time. Those who arrive late at the show will be seated when the ushers deem it appropriate to avoid interfering with the show. If you come after your dinner experience starts, we will adjust your meal to the current course of those already seated. Punctuality is essential to enjoy both the experiences and the show to the fullest.

Is there transportation to the theater?

Yes, you can purchase transportation when you purchase your show tickets online. If you´ve already purchased tickets, you can add transportation by calling our reservation center 1-844-247-7837 (US & Canada), 800-247-7837 (Mexico) or +52-322-176-1421.

What if I purchased a VIP ticket but I don’t drink alcohol?

Don’t worry! If you have purchased a VIP ticket that includes champagne or alcoholic beverages, we also have a large selection of non-alcoholic beverages for you to choose from.

Where is the theatre located?

The theatre is located in Riviera Maya on the VidantaWorld resort. It is just outside Playa del Carmen and Cancun.