Entertainment

Live Entertainment & Performances

Experience live entertainment and performances at VidantaWorld Riviera Maya, showcasing the most sought-after artists, musicians, and unique acts. All this is just steps away from your accommodations. Prepare for incredible entertainment nestled in a hidden paradise.

FAQ

To ensure a seamless and enjoyable experience at Jungala Park Hotel, here are some frequently asked questions and their answers:

What dining options are available at the resort?

As a guest at Jungala Park Hotel or a visitor to Jungala Aqua Experience, you’re invited to embark on a culinary adventure at VidantaWorld Riviera Maya's diverse restaurants. With over 20 dining options, including more than 10 specialty restaurants, the resort offers something for every mood and appetite. Whether you crave gourmet international cuisine or local delicacies, there's a flavor to delight everyone. It's highly recommended to make reservations to enhance your dining experience.

How can I make a reservation at Jungala Park Hotel?

You can easily make a reservation for Jungala Park Hotel by phone. The Customer Care Center is ready to assist you at 1-855-227-5685

What’s included with my stay?

Your stay at Jungala Park Hotel includes access to VidantaWorld Riviera Maya and its impressive array of facilities. Enjoy beautiful pools, spas, gourmet restaurants, stunning golf course, and world-class entertainment. There are also add-on packages that showcase special experiences for an additional fee at the time of booking. For more information, please contact the Customer Care Center at 1-855-227-5685.

Does Jungala allow re-entry?

Yes, once you’ve left Jungala, you can re-enter within the same operating hours on that day. Please remember to keep your admission ticket or wristband with you for the re-entry process on the day of your visit.

How do I get to the resort from the airport?

For guests staying for more than three nights, you will enjoy complimentary transportation from the airport to the resort. For shorter stays, this service is available for a fee. To arrange your transportation, please contact the Customer Care team at 1-855-227-5685 and have your flight details ready for a seamless booking experience.

What forms of payment do you accept?

All major debit and credit cards are accepted, including MasterCard, Visa, and American Express, to ensure convenience during your stay.

Where can I get my tickets?

Tickets can be purchased at Jungala.com, the park box office, the Vidanta Riviera Maya concierge desks, travel agencies, and the Customer Care Center. For assistance, please call:

Mexico: 01-800-509-7119
USA & Canada: 1-855-227-4199