Jungala Aqua Experience

Explore Jungala Aqua Experience

Dive into a world of excitement where everyone can enjoy the thrills! Explore exhilarating water rides and family-friendly areas, unwind in luxurious cabanas, and indulge in gourmet dining options that will delight your taste buds.

FAQ

To ensure a seamless and enjoyable experience at Jungala Park Hotel, here are some frequently asked questions and their answers:

Are Jungala's pools heated?

Experience ultimate comfort in our seasonally heated pools, maintained at the perfect temperature year-round for your enjoyment.

Does Jungala allow re-entry?

Yes, once you’ve left Jungala, you can re-enter within the same operating hours on that day. Please remember to keep your admission ticket or wristband with you for the re-entry process on the day of your visit.

How can I reserve a private cabana?

Enhance your visit to Jungala by reserving a private cabana and adding a VIP package. You can book your cabana directly with a concierge or at the box office upon your arrival at Jungala.

How many people can a cabana accommodate?

The luxurious cabanas are spacious and designed for your ultimate comfort, accommodating up to 6 guests (4 adults and 2 children).

What dining options are available at the resort?

As a guest at Jungala Park Hotel or a visitor to Jungala Aqua Experience, you’re invited to embark on a culinary adventure at VidantaWorld Riviera Maya's diverse restaurants. With over 20 dining options, including more than 10 specialty restaurants, the resort offers something for every mood and appetite. Whether you crave gourmet international cuisine or local delicacies, there's a flavor to delight everyone. It's highly recommended to make reservations to enhance your dining experience.

What forms of payment do you accept?

All major debit and credit cards are accepted, including MasterCard, Visa, and American Express, to ensure convenience during your stay.

Is there parking available for guests?

Yes, parking is offered for all guests staying at Jungala Park Hotel, as well as for visitors to Jungala Aqua Experience. The convenient parking facilities provide easy access to all amenities, ensuring a hassle-free experience during your stay.

What should I wear to Jungala?

Please ensure you wear appropriate swim attire at Jungala for safety and family-friendly enjoyment (e.g., no thong bathing suits). Children in diapers must wear waterproof covers. We also recommend avoiding cotton or loose clothing on body slides. For safety reasons, please refrain from wearing sharp objects on swimwear and do not use footwear on body slides.